BetMGM stands as one of the most prominent names in US gambling. The brand was widely known before online sports betting became legalized in the United States, thanks to its roots in the Las Vegas casino scene. It has adapted to offer one of the most popular online betting sites in the country.
I’m sure you have all seen the BetMGM ads with celebrities such as Kevin Hart and Tom Brady pushing their promotional campaigns, adding to the glitz and glamour that has long been associated with the BetMGM name. But does the online sportsbook live up to that hype?
Before you sign up for an account, this review dives into everything you need to know about the BetMGM online sportsbook and app.
What Users Are Saying About BetMGM
| Positive Feedback | Negative Feedback |
|---|---|
| Have not had any issues with MGM. Win some days, lose some days. Payouts are easy and quick | I could not withdraw and money that was won by the “bonus” cash |
| They pay fast usually within 60 mins | The customer service is clearly AI driven. So, of course, nothing was resolved |
| No issue with withdrawals was within couple of hours great choice of sports live chat there when needed. Overall one of the best fair sites I’ve played in a long time | I won two separate bets on a hockey game where I reached the correct goals scored during regulation and the team I picked won, but they are telling me that since the team won in overtime, the win doesn’t count |
| One of the best sportsbooks around, had a positive experience everyday I logged in | Took 4 months to verify a proof of address despite reaching out 4 times by email and over 10 times by support chat |
BetMGM Welcome Bonuses
BetMGM offers a generous sign-up offer of up to $1,500 on bonus bets. This is available in most states and is among the most lucrative in the industry. To qualify, you must be at least 21 years of age and located in a legal betting state where BetMGM is available. Then simply follow the steps below to claim this offer:
- Register a new account with BetMGM.
- Deposit a minimum of $10 to be eligible for the bonus.
- If your first bet loses, you will receive a refund equal to the amount of the bet, up to $1,500. This will appear in your account as bonus bets.
- If your first bet wins, you don’t qualify for this bonus.
- If your losing bet was less than $50, your bonus bet will be added to your account as one amount. Any bet over $50 will come in five equal increments.
- Bonus bets expire after seven days and can’t be withdrawn.
There is no doubt this is one of the most generous offers out there, and we like the fact that there is a buffer just in case you lose your first bet. It adds a sense of reassurance for new bettors that they can lose their initial bet but not lose anything from their bankroll.
BetMGM Sportsbook Sign-Up Offer for NJ, MI, PA, & WV
While the $1,500 welcome bonus is the one used in most locations, if you are located in New Jersey, Pennsylvania, Michigan, or West Virginia, the sign-up promo is different. All new players are eligible for a ‘Bet $10, Get $150 in Bonus Bets‘. The catch here is that the bet must win for you to collect any bonus funds. It has the same expiry date as the other welcome bonus, and the same process applies.
Other BetMGM Sportsbook Promotions
In addition to the welcome bonus, there are other promotions on BetMGM that existing users can benefit from. There are multiple promos that are seasonal or specific to a certain team. Make sure you keep checking the promotions page as these promos are time-sensitive, and you don’t want to miss out. Some of the best promos on the BetMGM sportsbook include:
- Select Your Squad
- College Basketball Boost
- NFL Parlay Boosts
- Lions Boost
- First TD Second Chance
- EPL 2 Up Early Payout
- Hit the Hat Trick Jackpot
- Odds Boosts
- NHL Pick-a-Puck
- Edit Your Bet
- Refer-a-Friend
There is typically something for everyone during the calendar year, covering all of the most popular sports and leagues. For big events, such as March Madness or the Super Bowl, BetMGM will usually launch a new promotion.
BetMGM Sportsbook Features
BetMGM has a range of tools and features that enhance your experience. Although we would say the general look and feel of the site and app is not as good as rivals FanDuel and DraftKings, we have had no issues with pages loading or response times. It just feels like the site is a bit clunky, with two sports menus in different places on the homepage, for example, when there is only a need for one.
Mobile Betting
BetMGM offers a sports betting app that users can access regardless of location, while the main online sports betting site offers separate platforms per state. One of our favorite features on the mobile app is the alerts you can create for games where you have active bets. These push notifications include in-play betting alerts, live odds, and score updates. It allows you to follow your wagers in real-time with tailored alerts for the bigger sports such as the NFL and NBA.
There is a separate app for casino gaming, but the sports app is extremely solid and is also responsive. We have experienced no significant lagging; however, there has been the odd technical issues, which do get resolved quickly, but can be annoying if you are browsing or even building a bet and you have to start again.
The BetMGM mobile app has a 4.8 out of 5 score on the APP Store and 4.3 out of 5 on the Google Play Store. This puts it about level with rivals FanDuel and DraftKings.
Live Betting
For lots of bettors, live betting is very important; some even base their whole strategy around it. BetMGM has clearly recognized this, as we think their in-play betting section is excellent. Their odds are the best we have seen for live betting, and they are constantly updated without any lag, so users do not miss out on the best prices before they shift.
There is also a wide range of in-game player props, which are not available on every sportsbook. If we have one criticism here, it is that the user interface is a bit cluttered, making navigation slightly tricky, but you get used to it in no time.
Edit My Bet
The BetMGM Edit My Bet Feature is great for those of us who might make the odd mistake and need to make some changes before the wager is placed. It allows players to change straight or parlay bets – swapping or adding in legs directly from the My Bets section.
To be able to use this tool, the cash out option must be available, or you must have unsettled selections on your parlay bet where the outcome has yet to be decided.
Available Sports Markets
BetMGM is constantly expanding its sports markets and events across the globe. It is no surprise that the most popular options on the site are football, basketball, baseball, soccer, hockey, and golf. BetMGM also covers boxing, tennis, MMA, and motorsports, while there are niche options such as Aussie Rules, rugby, and cricket.
All of these markets are comprehensive, with numerous leagues and events included with every sport. For example, customers can bet on a hockey game from three countries while soccer fans can wager on games from thirteen countries, showing the scale of just two of the available sports.
The bet types list is just as extensive as the betting markets for the different competitions on the sportsbook and app. BetMGM has gained a reputation for offering very competitive odds across the events it covers. The most prominent types of wagers on BetMGM are moneyline, props, totals, and spreads.
Although the range of betting markets isn’t as impressive as that found on FanDuel, which is the gold standard, there is still more than enough to cater to all different tastes.
Banking Methods
| Deposit Methods | Processing Time | Fee |
| VISA | Instant | Free |
| MasterCard | Instant | Free |
| PayPal | Instant | Free |
| Play+ | Instant | Free |
| American Express | Instant | Free |
| Bank Transfer | Instant | Free |
| eCheck | Instant | Free |
| PayNearMe | Skrill | Free |
| Withdrawal Methods | Processing Time | Fee |
| Play+ | 1-2 days | Free |
| eCheck | 1-2 days | Free |
| PayPal | Up to 2 hours | Free |
| Skrill | Up to 2 hours | Free |
| Check | Up to 10 business days | Free |
BetMGM offers convenient payment methods, with a good amount of choice for both deposits and withdrawals. All of the deposits are made instantly, while the majority of withdrawal requests are typically approved within 48 hours. We would advise you to use an e-wallet such as PayPal for fast withdrawals, but the team at BetMGM does strive to get your money to you as quickly as possible.
You can see all of your withdrawal requests in the banking section of your profile, and then click on transaction history to view the status of your withdrawal requests. The minimum deposit amount on BetMGM is $10, which is about average when compared to other sportsbooks.
BetMGM Locations
BetMGM is one of the most widely available sports betting sites in America. The brand name is trusted by millions of people, which is why the sportsbook has become an industry leader. You can currently access the BetMGM sportsbook in the following states:
- Arizona
- Colorado
- Illinois
- Indiana
- Iowa
- Kansas
- Louisiana
- Maryland
- Michigan
- Missouri
- Nevada
- New Jersey
- New York
- North Carolina
- Pennsylvania
- Tennessee
- Virginia
- West Virginia
- Wyoming
If you are located in Florida, you can bet on horse races using the BetMGM horsebook, although there is no regulated online sports betting market in this state. As one of the biggest gambling brands in the world, BetMGM will always be one of the first sportsbooks accepted in new markets that have created a regulated online betting industry.
BetMGM Security and Licensing
BetMGM is known worldwide, and even if you weren’t aware of them, you must have been living under a rock to not to have noticed the constant ads from celebrities pushing their promos. So, it is no surprise that with a company and brand as big as BetMGM, you can feel entirely safe when betting on their sites, and they take the safety and security of their customers very seriously.
BetMGM follows all of the strict safety regulations in place in each state in which it operates in. The sportsbook also adopts first-class safety features to ensure users can gamble knowing their personal details are protected.
Customer Support
This is one of the biggest issues with BetMGM, and we are surprised they have not made more progress to find ways to communicate with their players more effectively. If you look at user reviews for both the app and sportsbook, a lot of the negative comments revolve around the customer support, or lack of it, according to many.
The chat feature isn’t easily noticeable, there are several email addresses that seem convoluted, and there is no phone number. This is a big downside that will undoubtedly sway some bettors to choose other options.
Our Verdict
BetMGM is one of the leading online sportsbooks in the US. It is an excellent platform for both new and experienced bettors alike. There is a generous welcome bonus to kick things off, which is easy to claim, and there are also frequent ongoing promotions to keep you engaged.
The live betting section on BetMGM also compares well to other industry leaders, with quality live streaming options available, adding excitement to the in-play betting experience.
There are things that need work. The customer support section is substandard, considering how big this operator is, while if you get on a hot streak, you will likely see restrictions placed on your account very quickly, too quickly, we would say.
Despite those drawbacks, BetMGM is a premier sportsbook with one of the best loyalty programs in the business. It remains a top choice for bettors of all skill levels.
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